1. IA Xrays
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Help Centre

Getting Started

  • What you'll need
  • Terms & Definitions

Activations & Verifications

  • What should I do if I have accidentally deleted the activation SMS/email?
  • When will I receive the activation SMS?
  • What should I do if I get an "Incorrect Date of Birth" error?
  • How do I login to my family account?
  • How do I login to my account?

View all (14)

My Images

  • Can I play my video with sound?
  • Can I view a video of my scans?
  • How do I share my images?
  • How do I save my images?
  • Can I save or share my video?

View all (7)

Managing your account

  • What should I do if I have forgotten my password?
  • What should I do if I have updated my mobile number/email address?
  • How do I setup my account?
  • How can I delete my account and all data from Patient Portal?

Help Centre (Reports)

My Reports

  • What should I do if I have not received my reports at the expected time?
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