Getting Started

• What you'll need
• Terms & Definitions

Activations & Verifications

• What should I do if I have accidentally deleted the activation SMS/email?
• When will I receive the activation SMS?
• What should I do if I get an "Incorrect Date of Birth" error?
• How do I login to my family account?
• How do I login to my account?

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My Images

• Can I play my video with sound?
• Can I view a video of my scans?
• How do I share my images?
• How do I save my images?
• Can I save or share my video?

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Managing your account

• What should I do if I have forgotten my password?
• What should I do if I have updated my mobile number/email address?
• How do I setup my account?
• How can I delete my account and all data from Patient Portal?

My Reports

• What should I do if I have not received my reports at the expected time?