What you'll need
Terms & Definitions
Activations & Verifications
What should I do if I have accidentally deleted the activation SMS/email?
When will I receive the activation SMS?
What should I do if I get an "Incorrect Date of Birth" error?
How do I login to my family account?
How do I login to my account?
View all (14)
Can I play my video with sound?
Can I view a video of my scans?
How do I share my images?
How do I save my images?
Can I save or share my video?
View all (7)
Managing your account
What should I do if I have forgotten my password?
What should I do if I have updated my mobile number/email address?
How do I setup my account?
How can I delete my account and all data from Patient Portal?
Help Centre (Reports)
What should I do if I have not received my reports at the expected time?